Cookies & Privacy Policy

About this Policy

This privacy policy and general privacy notice applies to Jersey Sea Horse Academy Limited. We take your privacy seriously. This policy and notice have been drafted in accordance with the requirements of the General Data Protection Regulations (“GDPR”) and Data Protection (Jersey) Law 2018 (DPJL). We are registered with the data protection Commissioner’s Office for this purpose. the registration number is 50177.

This privacy notice explains how we look after your personal data and sets out your privacy rights and also explains how the law and our approach to privacy and personal data protects you.

This privacy notice supplements any other privacy notices that we may provide to you at the point that we collect data from you and should be read in conjunction with those notices.

By using the Website you consent to this policy.

the personal information we hold about you must be:-

1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept your data only as long as necessary for the purposes we collected it.
6. Kept securely.

Information we collect

We will collect, process and store personal data only if it is directly provided to us by you. You may do this in your capacity as the user of this Website, by enquiring about our goods or services, becoming a customer or supplier, or potential supplier.

Personal information covers any information which relates to you as an identifiable person. Below are examples of the type of data that this may include:

1. Identity Data including forenames, last names, maiden names, date of birth, gender,

2. Contact Data may include invoicing; purchase orders; home or work addresses, email addresses and telephone numbers.

3. Special Category Data health or medical data for programmes and courses.

4. Profile and Usage Data may include enquiries submitted by you, purchase information, feedback and survey responses, and how you use our website, products and services.

How we collect the data

1. Direct interaction in person, by email, or phone, via our booking system Bookeo.

2. Subscription to our E-newsletter. Which includes only name and email address.

Use of your information

We may hold and process personal data that you provide to us in accordance with the GDPR.

The information that we collect and store relating to you is primarily used:

1. To enable us to provide our services to you, to communicate with you and to meet our contractual commitments to you. This may include Identity, address, date of birth and medical declaration.

2. To notify you about any changes to our business, such as improvements to our Website or service/product changes, that may affect our service or relationship with you. This may include Identity and Contact data.

3. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you. This may include Identity and Contact data.

4. Where you have consented to receive our e-newsletters to provide that to you. This may include Identity and Contact data.

5. Where we need to comply with a legal obligation. This may include Identity, Contact and Transactional data.

6. Where it is necessary for us to obtain your licence. This includes identity and contact data

7. Regulatory bodies. We may disclose your data to regulatory bodies to enable us to comply with the law

Disclosure of your information

We do not use your data for marketing or advertising purposes.

Third parties we share your data with

  • PADI/SSI - we share data with PADI/SSI to obtain your qualification

  • Mail chimp to issue our newsletters, they will only be sent if you have signed up for the newsletter

  • Elavon/ Amex is a payment processing company Area, that provides card payment processing.

  • Our staff we may share data with our staff so they have the correct information about you to conduct your activity safely.

  • Adobe we use this to issue our digital forms.

  • Google drive

should it arise we may also need to share data with :

  1. Medical Practitioners, 999, 111 based in the UK who provide medical information, guidance and assistance.

  2. Health and safety who require accident and incident reporting in certain circumstances.

  3. Police

  4. Lawyers and Consultants who are professional advisors

  5. Insurance companies if we need to contact your insurer with a dive-related incident

  6. Bsupa our paddle boarding governing body

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified

Data retention

The length of time that we retain and store data depends on the purpose for which it was collected. We will only store data for as long as is required to fulfil that purpose, or for the purpose of satisfying legal requirements.

It is a legal requirement that we keep certain data about our customers and suppliers for at least 7 years.

How do we safeguard your personal data

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

The data prior to 2023 is kept locked safely within a cabinet with authorised access only when data is no longer required it is no longer kept within the company and will be safely disposed of using g4s to shread the data, Data processed from 2023 is stored on a paid adobe account or on a google drive password protected.

If you suspect any misuse or loss of or unauthorised access to your personal information, please let us know immediately.

Data accuracy

It is important that the data that we hold about you is accurate and up to date. In the event that your data changes please notify us so that we can update our records.

Use of cookies

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever.

We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

You might find links to third party websites on our website. If you click a link to a third-party website and visit that site, you may be allowing that site to collect and share certain data about you. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Your rights

You have rights under the GDPR:

(a) to access your personal data

(b) to be provided with information about how your personal data is processed

(c) to have your personal data corrected

(d) to have your personal data erased in certain circumstances

(e) to object to or restrict how your personal data is processed

(f) to have your personal data transferred to yourself or to another business in certain circumstances.

(g)You have the right to make any complaints about how we process your personal data.

How to contact us

For more details, please address any questions, comments and requests regarding our data protection to Toyah Tomkins, Bouley Bay Dive Centre, waters edge Hotel, Jersey, JE3 5AS. info@scubadivingjersey.com 01534 866990.

How to contact your local data protection authority

You can contact the Office of the Information Commissioner in the following ways:

- Phone: +44 (0)1534 716530 Email: enquiries@dataci.org